kn888's Privacy Policy

1 Introduction

kn888 ("we", "us", "platform") is committed to creating a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use our website, how that information is used, who it is shared with, and what steps we take to keep your information secure.

By using our services, you consent to the data collection and use practices described in this policy. If you do not agree with this policy, please refrain from using our services. For any questions, you may contact our support team.

2 What Information We Collect

kn888 may collect the following types of information:

2.1 Registration and Account Information

When you create an account on our platform, the information we collect includes:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification Information

To prevent fraud and ensure responsible gaming, we may request documents for identity verification when needed:

• Copy of national ID card or passport
• Proof of address (utility bill or bank statement)

2.3 Financial Information

We collect payment-related information to process deposits and withdrawals. Our supported payment methods include bKash, Nagad, Rocket, and bank transfer. This information is kept secure with SSL encryption.

2.4 Automatically Collected Information

When you use our website, we automatically collect certain information:

• IP address and device type
• Browser type and operating system
• Login time and session details
• Which pages were visited and how long was spent on them
• Information obtained from cookies and similar tracking technologies

2.5 Gaming Activity Information

To ensure responsible gaming and improve service quality, we record gaming-related information such as betting history, win/loss records, and features used.

3 Purpose of Information Use

kn888 uses the collected information for the following purposes:

3.1 Service Operation and Improvement

• Creating and managing accounts
• Processing deposits, withdrawals, and other financial transactions
• Providing customer support and resolving complaints
• Improving platform performance and user experience

3.2 Security and Fraud Prevention

• Ensuring account security and preventing unauthorized access
• Conducting anti-fraud and anti-money laundering activities
• Verifying user identity

3.3 Responsible Gaming

We use gaming activity information to identify unusual or risky behavior and provide assistance to players when needed.

3.4 Communication

• Sending important account or security-related notifications
• Responding to support requests
• Sending promotional messages with your consent

3.5 Compliance with Legal Obligations

Information may be used to comply with applicable laws and regulations, follow regulatory authority directives, and handle legal claims.

4 Information Sharing and Disclosure

kn888 does not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

4.1 Service Providers

We work with trusted third parties who provide certain services on our behalf, such as payment processing, technology infrastructure, and customer support. These partners may only use your information for specified purposes and are bound to comply with our privacy standards.

4.2 Legal Requirements

We may disclose information to the relevant authorities if required to comply with a court order, government directive, or legal obligation.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you in advance in such circumstances.

4.4 With Your Consent

For any purpose other than those mentioned above, we will seek your explicit consent before sharing your information.

5 Cookies and Tracking Technology

Cookies are small text files stored on your device when you visit the kn888 website. We use the following types of cookies:

• Essential Cookies: To ensure the basic functionality of the website, such as maintaining login sessions.
• Functionality Cookies: To remember your preferences and settings, such as language preference.
• Analytics Cookies: To analyze site usage and improve services.

You can control or delete cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

6 Data Security Measures

kn888 has implemented industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS encryption is used for all data transmissions
• Sensitive information is stored in encrypted format in databases
• Firewall and access control measures are in place to prevent unauthorized access
• Regular security reviews are conducted to identify vulnerabilities
• Only authorized personnel can access your information and they are bound by a confidentiality obligation

However, no internet connection or electronic storage method is 100% secure. We strive to ensure the highest level of protection, but cannot guarantee absolute security. If a security breach occurs, we will notify you in a timely manner in accordance with applicable law.

7 Data Retention Period

We retain your personal information only for as long as necessary. The retention period is determined based on the following factors:

• Primary account information is retained for as long as your account remains active
• After an account is closed, information required to meet legal and regulatory obligations is kept for a specified period
• Financial transaction records are retained for a period determined by legal requirements
• If consent for promotional communications is withdrawn, that information is deactivated immediately

After the specified period, information is securely deleted or anonymized in a way that no longer allows identification.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.

8.2 Right to Rectification

If your information is incorrect or incomplete, you have the right to correct it through your account settings or via our support team.

8.3 Right to Erasure

You have the right to request that your personal information be deleted, provided there is no legal obligation requiring us to retain it.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Opt-Out of Promotional Communications

You may stop receiving promotional messages at any time. However, you cannot opt out of important account and transaction notifications, as these are part of the service.

To exercise these rights, please contact our support team.

9 Protection of Minors

kn888 is for users aged 21 and above only. We do not intentionally collect any personal information from minors. We take steps to verify age at the time of account registration.

If we are informed that a minor has provided us with their information, we will promptly delete that information and close the associated account. If a parent or guardian believes their child has registered on our site, please notify our support team.

10 Third-Party Services

The kn888 platform may include third-party services such as game software providers and payment processors. These third parties have their own privacy policies and we are not responsible for their practices.

Game software providers used on our platform include Pragmatic Play, Spribe, JILI, PG Soft, and many other world-class companies. For payment processing, we use trusted local payment services such as bKash, Nagad, and Rocket.

11 Policy Changes

kn888 reserves the right to update this privacy policy at any time. If changes are made, we will update this page and notify you by email in the case of significant changes.

Continued use of the site after an update will be taken to mean that you have agreed to the revised policy. We therefore recommend visiting this page regularly.

12 Contact Us

If you have any questions or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us:

After receiving your request, we will respond as promptly as possible and within the timeframe required by applicable law.